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Kansas Records Retention Schedules

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Agency Code: 331-005 (Insurance Department. Consumer Assistance Division)

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Agency Number: 331-005
Insurance Department
Consumer Assistance Division

SERIES ID 0039-331 
TITLE Complaint and External Review Files 
DESCRIPTION Correspondence, medical information, copies of policies, claims, and other documents relating to complaints filed with the Department by consumers against regulated entities. 
RETENTION See Comments 
COMMENTS Retain in office for 3 years after case closed, then destroy. 
DISPOSITION Destroy 
RESTRICTIONS None 
APPROVED 2000-08-17 
K.A.R. NUMBER 53-2-124 

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